Quality Instrument Maintenance

At Hanson, we care about quality! We build our equipment to last ten years and longer, and we want our customers to earn return after return on their investment. Hanson HRCare support programs maintain your dissolution test systems in tiptop shape for years of service, performance and laboratory through-put.

We know our equipment better than anybody. Sound like a no-brainer? Many “service” groups offer equipment maintenance, but at the end of day, they cannot provide you with fully documented, international ISO quality standards. HRCare does, and this is our charter and commitment to customer support and satisfaction.

HRCare programs provide your lab with both scheduled and on-call equipment maintenance, service and repair. Our preventive maintenance programs keep your dissolution equipment running “24-7”. Your job is demanding: lab through-put, quality and compliance. Our job is giving you the tools to achieve this, day after day, year after year.

Hanson service technicians are factory trained and updated on the latest product technology, software/firmware and regulatory developments.